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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pamela Mccary

September 4, 2024

5  out of  5
rating by Pamela Mccary
"Great folks working here at our Capital of Alabama. Very personal, helpful, and on 'the ball'. From B'ham, check them out!!."
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hannah trammell

September 3, 2024

5  out of  5
rating by hannah trammell
"I worked with Alex over the phone, and he made the process super easy and quick! Evidently hardworking employee. If you are looking for any particular agent to work with, pick Alex!"
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Amy Barwick

August 30, 2024

5  out of  5
rating by Amy Barwick
"Rachel, Breck’s Claim Specialist was 100% vested in seeing my claim through. The office staff is so professional and engaging."
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Mrs T Ive Tho

August 29, 2024

5  out of  5
rating by Mrs T Ive Tho
"Rebecca is my girl. The Honea - Statefarm family is amazing."
We responded:
"Becky is fantastic! Thank you for the review"
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Paul Nabors

August 28, 2024

5  out of  5
rating by Paul Nabors
"As always, polite, professional, sympathetic and have a clear answer to all of your questions. I've been with them since 2012 and have ALWAYS been treated as if I were the only customer. I can't think of a single thing that could use improvement."
We responded:
"Thank you Paul! Appreciate you and your business "
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Clarence Hudson

August 26, 2024

5  out of  5
rating by Clarence Hudson
"Look this is a step that my insurance agent made so smooth and uncomplicated and trust me I have dealt with many companies in total dissatisfaction and worried what am I going to do. To me my insurance agent came through 1000%"
We responded:
"Thank you Clarence! We appreciate the confidence you place in us! "
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bonnie cornwall

August 20, 2024

5  out of  5
rating by bonnie cornwall
"Always very happy with the customer service I receive whether I call or stop in. Everyone is VERY welcoming and their rates are the best we have found. I highly recommend STATE FARM."
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Dana Cauthen

August 20, 2024

5  out of  5
rating by Dana Cauthen
"Kayla was very friendly and answered all of my questions to perfection!!! I have used Breck Honea State Farm for over 8 years and I have never had an issue… Everyone has always been very friendly and answered any questions I have had over the years!!! I would recommend them to anyone if they needed life insurance, home owners insurance, or auto insurance!!!"
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Chanteria German

August 14, 2024

5  out of  5
rating by Chanteria German
"VERY PROFESSIONAL AND FRIENDLY SERVICES. THEY ALWAYS GET THE JOB DONE!!"
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McInerney Jeffrey

August 12, 2024

5  out of  5
rating by McInerney Jeffrey
"Moved everything over to Hannah Taylor with State Farm. If I could give 6 stars I would. I hate all Insurance in general but Hannah’s professionalism and desire to help makes a huge difference and really is what sets her company apart from all the others. Thank you Hannah!"
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Amy Hatcher

August 12, 2024

5  out of  5
rating by Amy Hatcher
"Rachel has provided superb customer service. Not only is she incredibly helpful, but she is thoughtful and truly cares about the well-being of her customers."
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Jenee' Rose

August 9, 2024

5  out of  5
rating by Jenee' Rose
"Rebecca has been the BEST agent we’ve ever had that is personal and knows us, works with us as individuals directly with a family friend vibe. Rebecca & State Farm do NOT treat us like just another number on hold for a long wait time only to get someone who can barely understand what I’m saying. Instead you get someone (for us it’s Rebecca) on the phone or email immediately! There’s also the physical location and you can drop in at any time. Rebecca not only helped us with our car insurance as a military family new to Alabama, but when we were ready to buy a home, she was very prompt getting numbers to lender and closing agents, running all our options by us, discounting our auto insurance significantly! And making it possible to close on a home in UNDER 3 weeks from the time of seeing the home for the first time! After closing, Rebecca has still stayed in touch, updated us on the credit being applied to our auto insurance, notified us of renters policy ending as everything transitioned smoothly to homeowner she kept us updated every step of the way and is keeping a personal eye on our account to make sure all discounts and rates come out correctly during the next billing cycle with their new computer system. How many insurance agents or companies truly take the personal time and care to do that now days?? If you’re looking for “old school service” where they treat you like they genuinely want to earn your business and are thrilled to help you and truly work their butts off, this State Farm & working with Rebecca is AMAZING!!! Very military friendly!! Their rates were significantly lower than USAA. I don’t know what the deal is with USAA being so high, they use to support military families. But State Farm has stepped up to go above & beyond for military and they make so much more sense PLUS you get that personal touch that you do not get elsewhere. Thank you Rebecca for being our personal agent."
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Derek Rose

August 8, 2024

5  out of  5
rating by Derek Rose
"Been with State Farm for the past 4 years or so and they've been much cheaper than alternatives. I like their model of local agents. I didn't think I would care much or that it would make much difference at first, but being able to call or email the same group of people, or even go in to see them locally is much nicer than talking a nameless call center person in who-knows-where and talking to a different person each time. As long as rates stay competitive, I can see myself staying with them for quite a while. The Breck Honea team has been great. Rebecca Iavelo especially has recently helped us out with a new home purchase and some car quotes and been super patient and helpful. Thank you!"
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Perry McCollum

August 7, 2024

4  out of  5
rating by Perry McCollum
"I am glad to talk to Alex who help me change my Insurance policy to State Farm . What a relief he gave me and I am so thankful! Thanks you."
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Amy Fawcett

August 2, 2024

5  out of  5
rating by Amy Fawcett
"Rachel Murray was amazing at helping with our recent vehicle purchase. She was quick to respond to my emails, very knowledgeable and not mention so friendly. Thank you for everything Rachel."
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Bryttney Smith

July 29, 2024

5  out of  5
rating by Bryttney Smith
"Rebecca has been amazing helping me with the insurance process! As a young adult I’ve had lots of questions and she’s always explained everything and worked very efficiently to get everything done for me. I definitely recommend!! Thank you Rebecca!"
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Donna Riddell

July 25, 2024

5  out of  5
rating by Donna Riddell
"It was wonderful , Alex was very polite and made me fill at ease , answered all my questions and explained any thing I had a question about , very happy with State Farm thank you ."
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Rick Lariscy

July 23, 2024

5  out of  5
rating by Rick Lariscy
"Alex is a professional in every sense of the word. He worked diligently to help me save money on my homeowner's insurance. And it looks like he did..... about $1200 a yr. Thanks Alex."
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Bonnie Scott

July 19, 2024

5  out of  5
rating by Bonnie Scott
"Every time I call, email, or even text this office they are extremely prompt with their response! Everyone I have ever spoken with (in this particular office) has always been so kind, patient, and helpful!! I fear that excellent customer service is quickly becoming a thing of the past, but NOT WITH THIS OFFICE!!! 🌟 I have been working with Kayla for the past few weeks to get our 16 year old added to our policies as well as adding an additional vehicle. I can not express just how easy she has made this process!!"
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smx0x0

July 12, 2024

5  out of  5
rating by smx0x0
"Travis went above and beyond for my sister and I this week getting our insurance handled ! He made it a breeze and I am thankful for the high quality service he provided to us . Thanks again Travis !!!!!"
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Jeff Cardenas

July 11, 2024

5  out of  5
rating by Jeff Cardenas
"Kayla has been very helpful with all of our insurance needs. Always responds timely and provides honest and competitive pricing."
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Moses Rivera

July 11, 2024

5  out of  5
rating by Moses Rivera
"Rebecca goes above and beyond. I’m so thankful for her and Breck Honea’s office."
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Remie Smith

July 2, 2024

5  out of  5
rating by Remie Smith
"Kayla B was very helpful and very knowledgeable. She helped us select the insurance that was right for our needs. I would highly recommend using this branch of State Farm."
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Dexter Smallwood

July 2, 2024

5  out of  5
rating by Dexter Smallwood
"Nautica was very helpful and knowledgeable."
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Karissa Danvir

July 1, 2024

5  out of  5
rating by Karissa Danvir
"Alex Bartlett helped me get my insurance changed over from when I moved here from Georgia. He was so friendly and generous with my time. Helped answer all of my questions."